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inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,

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We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a person with a disability, please let us know by emailing [email protected], as adjustments can be made to help support you in your application process.

Program Manager, Residential Capacity Products

Number of positions: 1 Job Location: Dunsmuir 05

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 109,700.00 - 138,700.00

Position Highlights

As a Program Manager, Residential Capacity Products, this role will lead a portfolio of multiple products and projects on the

Capacity Products team. The Capacity Products team is responsible for Demand Response programs across all sectors

(residential, commercial and industrial) to provide MW savings at a system level.

The Program Manager will have a proven track record of program development and management of multiple projects,

transitioning products and projects to operations, driving continuous improvement, working in cross-functional teams, and external stakeholder relationship management. The successful candidate may be responsible for product development,





implementation and execution of complex projects to support the overall Capacity Product strategy. The ideal candidate likes to work in new and fast paced environments, can make decisions and drive work forward.

What you'll do

- Manage a portfolio of products that require multiple approaches, utilizing various delivery methods.

- Provide direction to multi-disciplinary teams and collaborate with various stakeholders including Residential, Commercial

and Industrial product managers, Communications, Operations, and other departments
- Support business planning, reporting and achieving performance targets and/or initiating alternate strategies.

- Establish strong relationships and communication channels with internal and external clients/ stakeholders to ensure

success of program delivery.
- Provide specialist knowledge to internal stakeholders and customers regarding the development and operation of

programs and projects.
- Understand, investigate, analyze and report product and market trends and issues related to demand response to meet

capacity savings.
- Run regular and ad hoc project update meetings and design workshops to ensure regular communication amongst

program stakeholders What you bring

- Bachelor's degree or equivalent combination of education and experience in a relevant discipline such as business

administration.




- At least five years of progressively responsible experience with program and project management within a large, complex

organization.
- Understanding of multiple customer sectors, knowledge and understanding of BC Hydro's business and the

interdependencies of the various departments and systems.
- Understanding of consumer behaviour trends and experience with the application of behavioural insights into product

design.
- Proven critical thinking, including analytical and problem-solving skills.

- Demonstrated ability to develop and implement program, process and/or system changes.

- Demonstrated ability to build influential relationships internally and externally, at every level of the organization.

- Results-driven, while respecting the importance of collaboration and teamwork.

- Excellent oral, written and presentation skills for communication with a wide variety of internal and external stakeholders

as listed above.
- Understanding of smart home devices is a benefit.

What we offer

- A comprehensive benefits package
- A minimum of 15 paid vacation days
- A lifetime pension
- Flexible work model, depending on your role type
- Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits. What else you should know

- This Program Manager role will focus on the residential sector.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,

include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

Location: Vancouver, British Columbia, Canada, V6B 5R3 Date Posted: 2026-09-21 Closing Date: 2026-10-06

For internal use 52518035

📌 Program Manager, Residential Capacity Products (Vancouver)
🏢 BC Hydro
📍 Vancouver