Join BDO’s innovative team as a Project Manager focusing on ServiceNow implementations across Toronto and beyond. This role emphasizes delivering IT Service Management and Customer Service Management solutions that drive client success. You will lead ServiceNow transformation initiatives that modernize service delivery for clients.
Working at BDO, your role involves managing project governance, scope, and timelines while building strong relationships with stakeholders. Collaborate with functional teams to ensure best practices and successful adoption of current solutions. Key Responsibilities:
- Lead end-to-end execution of ServiceNow projects
- Develop comprehensive project plans and budgets
- Manage risks and implement mitigation strategies
- Coordinate with project teams and conduct status meetings
- Ensure project deliverables meet client specifications Requirements:
- 5+ years' experience in managing digital transformation projects
- Expertise in ServiceNow ITSM and/or CSM
- Knowledge of Agile methodologies and ITIL principles
- Exceptional communication and leadership skills
- Bachelor's degree in IT, Business, or related field Enhance your project management career while transforming client operations and driving service excellence at BDO.
📌 Project Manager for ServiceNow at BDO (Toronto)
🏢 BDO
📍 Toronto