3+ years of Program/Project Management experience

Business Banking experience (products, operations, clients, lending, or distribution)

Strong stakeholder management across business and technology teams

Executive presence with the ability to present to senior leaders and executives

Experience managing project risks, issues, dependencies, and delivery timelines

Hands-on experience using JIRA for project tracking and execution

Experience working in large, complex, matrixed organizations

Strong communication, organization, and follow-up skills

Nice to Have Skills & Experience

Experience with branch transformation or channel optimization initiatives

Digital distribution or customer channel modernization experience

Knowledge of Commercial Lending products

Knowledge of Treasury Services

We are seeking a Senior Business Program Manager to support strategic initiatives within the Personal and Business Banking group, with a primary focus on Business Banking.



This individual will lead complex business and technology projects aimed at improving operational efficiency, modernizing processes, and enhancing delivery across banking channels. The role requires solid project management fundamentals, executive-level communication skills, and the ability to influence stakeholders across a large, matrixed organization. Responsibilities include managing project plans, risks, dependencies, and delivery milestones while providing regular updates and recommendations to senior leadership. Current initiatives include process simplification, fraud modernization, and lending process automation programs.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

Vacancy: This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

📌 Project Manager (Toronto)
🏢 Insight Global
📍 Toronto