Remote Customer Success Manager: Playbooks & Performance (Vancouver)

23 Sep

Wish

Vancouver

23 Sep

Wish

Vancouver

SalesCloser.ai is seeking a remote Customer Support Manager to standardize operations, coach a team of Customer Success Managers, and drive higher customer outcomes across the CS org. You will own playbooks for onboarding, account reviews, and renewals; manage metrics like adoption, health, churn risk, and Net Retention Rate; partner with Sales and Product; foster a customer-first culture; and scale processes for a growing customer base.

📌 Remote Customer Success Manager: Playbooks & Performance (Vancouver)
🏢 Wish
📍 Vancouver

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