Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving?

The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!

We can’t wait to get to know you!

The work !

The Reverse Mortgage Specialist is responsible for assessing new mortgage applications, issuing mortgage commitments, and collecting required documentationfortakingtransactionsto thefundingstage in a timely and prudent manner within established guidelines. This must be done as efficiently as possible while exercising sound lending judgment and without compromising service and profitability.

Main activities

- Daily, incumbents must promptly review received applications, verify the supporting documentation to ensure accuracy and legitimacy, approve,decline,or refer the applications for approval.
- The incumbents are also responsible to ensure that approved deals close as scheduled and efficiently as possible by following up on outstanding conditions/documents and ensuring compliance with established guidelines.
- The incumbent will follow up with brokers daily on issued mortgage commitments to ensure that funding volumes are maximized.




- Theincumbent will review documentation for accuracy and legitimacy placing a strong emphasis on anti-money laundering (AML) and anti-terrorist financing (ATF) requirements, including but not limited to, income and down payment verification.
- The incumbent will strive to ensure that mortgage filesare followingthecorporation’s established lending policies and procedures.
- The incumbent is responsible for the management of their deal flowtomeet prescribed deadlines and SLAs. The incumbentwillmake diligent use of reports to track and manage the flow of all deals funding for their pipeline.
- Incumbents must provide the highest level of internal and external customer service while fielding mortgage broker inquiries and building strong broker relationships.
- Daily, be the main point of contact and provide underwriting and mortgage fulfillment expertise to mortgage brokers,direct-to-client representatives, andaidco-workers when required to meet thecorporation’sservice levels
- Maintain up-to-date knowledge ofthe policies, procedures, and products.
- Develop strong broker relationships including in-person meetings to help drive excellent NPS results without sacrificing creditquality.
- Assess anapplicant’sfit with EQB’s Reverse Mortgage criteria, specifically credit worthiness and legal ability to assume a mortgage. Perform activities like, but not limited to title searches, property maintenance affordability calculators,



review property appraisal and borrower documentation to meet internal policy and procedure, regulatory and file-specific requirements.
- Work closely with Management from SFR Credit, SFR Residential Operations and SFR Sales to evolve the EQB Reverse Mortgage product.Also, the incumbent will need to be comfortable working with a wide range of internal stakeholders to help them understand how EQB’s Reverse Mortgage product differs from peers.
- Taking initiative and having an urgency to ensure files are funded in a timely manner

Knowledge/Skill Requirements!

- Post-secondary education in business or finance.
- Minimum of2years’ mortgage experience, with preference given to reverse mortgage exposure.
- Bilingual in French and english
- Highly developed verbal and written communication skills with the ability to respond in a clear, concise, and professional manner.
- Excellent time management, analytical and problem-solving skills.
- Excellentattention to detailalong with established and meticulous organizational skills.
- Sound knowledge of AML & ATF practices, andfraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation isrequired.
- In-dept knowledge of mortgage funding,QA,and underwriting guidelinesisan asset.
- Experience in underwritingmortgagesfor properties located in different provincesisan asset.
- Proficient in MS Office (MS Word and Excel).
- Demonstrated ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity setting.
- Ability to develop and maintain positive working relationships with brokers.
- Commitment to developing him/her-self and to keeping abreast

📌 Reverse Mortgage Specialist (Underwriting and Fulfillment) (Toronto)
🏢 EQ Bank | Canada's Challenger Bank
📍 Toronto