The Department of Health is seeking the services of a Clinical Business Analyst focused on Patient Access (Registration and Scheduling) to assist with initiatives related to the standardization and implementation of the CIS.

The Department of Health (DoH) requires Clinical Business Analysts (CBA)- Patient Access (Registration and Scheduling) to support the CIS Program. The role of the CBA- Patient Access encompasses several activities to develop clinical standards and the implementation of the CIS for use throughout New Brunswick. The primary focus is to support the creation and CIS implementation of standard order sets, documentation templates and other workflows used by physicians, nurses, nurse practitioners, and other regulated health professionals providing bedside care as it relates to patient access.

The CBA will be required to work closely with other team members, Subject Matter Experts (SME), and clinical stakeholders in the gathering of business requirements and design of new standards to be adopted province wide. This role serves as a subject matter expert on the impact that CISs and digitization of clinical processes will have on the design of content, workflows, and procedures.

With the support of the Clinical Team Lead and Project Manager, the CBA will be responsible for:

- gathering and defining business and system requirements,
- conducting gap analysis,
- developing design documents,
- facilitating engagement sessions to achieve the project s objective,
- build, validate and test clinical content in the CIS, and
- foster and maintain close working relationships with the various lines of business to ensure the business and information technology requirements align.





The chosen individual s work will be comprised of a mixture of steady state and project-based efforts.

Mandatory Requirements

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Requirements

Required Experience

M1

University Degree in either Healthcare, Business Administration or Information Technology or equivalent combination of applicable education and experience.

Yes

M2

Demonstrated experience as a Clinical Business Analyst / Clinical Informatics Analyst (or equivalent) responsible for Patient Access (Registration and Scheduling) related requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and developing business analysis documentation obtained in the last 10 years.

5+ years

M3

Demonstrated experience working with acute care Health Information Systems (EHR/CIS), and healthcare operations as it relates to Patient Access (Registration and Scheduling)

5+ years

M4

Demonstrated experience as a Business Analyst/Clinical Informatics Analyst in health information systems/CIS implementation projects. With direct demonstrated experience working in healthcare operations Health Information Systems (EHR/CIS), building or implementing a similar scale project as it relates to Patient Access (Registration and Scheduling) in a Canadian acute care healthcare system similar in size and complexity to New Brunswick.

3+ years





Desirable Skills and Attributes

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Requirements

Required Years of Experience

S1

Demonstrated experience as a Clinical Business Analyst responsible for Patient Access (Registration and Scheduling) related requirements gathering, workshop facilitation, use case analysis, business process analysis, detailed design activities, and developing business analysis documentation in one or more of the following: computerized provider order entry (CPOE), order sets, clinical documentation, ancillary services (Pharmacy, Medical Imaging, Laboratory).

6+ Years

S2

Verbal and written communication, facilitation, and presentation skills in French and English is strongly preferred.

Yes

S3

Facilitation skills: demonstrated experience in leading workshops with healthcare providers to identify and articulate business requirements, system requirements, and develop user stories or use cases.

3+ Years

S4

Demonstrated experience working with a high level of self-direction, strong interpersonal skills, and the ability to confidently engage and collaborate with project team members, subject matter experts, and stakeholders at all levels.

5+ Years

S5

Demonstrated ability to multi-task, work with multiple teams supporting more than one project stream/activity at a time.

5+ Years

S6

Knowledge of Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams) and Atlassian s JIRA software in a Project/work environment.

5+ Years

S7

Previous experience working within public health authorities, showcasing a robust understanding of the public healthcare landscape, policies, and practices.

Yes

📌 Clinical Business Analyst - Remote - Canada (Fredericton Junction)
🏢 Cloud Resourcing
📍 Fredericton Junction