Sales Cloud TPM / PM-TT

Toronto - remote role

Full time

Required skill:

- Strong Salesforce Sales Cloud experience, with hands-on experience working across Salesforce capabilities and enterprise integrations.
- Proven experience as a Technical Product Manager, Product Manager, Technical Program Manager, or similar product/delivery leadership role.
- Strong experience translating business requirements into epics, features, user stories, acceptance criteria, NFRs, and product requirements.
- Demonstrated experience with product backlog ownership, prioritization, roadmap planning, and stakeholder management.
- Robust understanding of Salesforce architecture, integrations, APIs, data models, platform limits, security, performance, and scalability.
- Experience working with Salesforce Knowledge or enterprise knowledge/content management capabilities.
- Experience working across cross-functional teams, including Business, Architecture, Engineering, Data, Security, Operations, and Change Management.
- Strong understanding of enterprise integrations and data flows across multiple platforms.
- Ability to balance business value, technical debt, platform health, security, reliability, and delivery capacity when prioritizing work.
- Strong communication, documentation, analytical,



and stakeholder-management skills.
- Experience working in an Agile product development environment.

Nice-to-Have Qualifications

- Experience with Salesforce CPQ, PSQ, PSA/Certinia, Opportunities, Advanced Approvals, Billing, or Revenue Recognition.
- Experience with enterprise search, content taxonomy, metadata management, information architecture, or knowledge management.
- Experience defining AI/GenAI knowledge governance, including RAG/grounding, approved-source management, traceability, human-in-the-loop review, and content quality.
- Experience with Salesforce AI capabilities or AI-enabled enterprise knowledge solutions.
- Experience with Cardholder Services and/or BIOMS.
- Experience with analytics and BI platforms connected to Salesforce.
- Salesforce certifications such as Salesforce Administrator, Platform App Builder, Sales Cloud Consultant, or related certifications.
- Experience with localization, accessibility, audience segmentation, and content governance.
- Experience managing complex enterprise transformation or Salesforce modernization programs.
- Experience with observability, release management, CI/CD, and production support for Salesforce ecosystems.

📌 Sales Cloud TPM (Greater Toronto Area)
🏢 Lorven Technologies
📍 Greater Toronto Area