Job Overview

We are seeking a dynamic and proactive Sales Support Representative to join our energetic team! In this vital role, you will be the backbone of our sales operations, providing exceptional support to our sales team and ensuring seamless customer interactions. Your enthusiasm and organizational skills will drive customer satisfaction, foster strong relationships, and contribute to the overall success of our sales initiatives.

If you thrive in a fast-paced environment and are passionate about delivering top-tier customer service, this is the perfect opportunity for you to make an impact!

Duties

- Support the sales team throughout the equipment financing and leasing process, from application submission through funding.
- Prepare and submit financing applications and credit packages to lenders.
- Collect, review, and organize client, business, and equipment documentation.
- Communicate with lenders regarding approvals, credit conditions, rates, terms, and funding requirements.
- Coordinate with clients, vendors, and lenders to obtain outstanding documentation and complete funding requirements.
- Prepare credit summaries, transaction details, and supporting documentation for lender review.
- Monitor transactions from submission through funding and ensure deadlines and closing requirements are met.
- Provide skilled and responsive customer service by handling client inquiries, providing updates, and addressing questions throughout the financing process.
- Build and maintain positive relationships with clients, vendors, lenders, and business partners.
- Follow up with clients regarding applications, documentation, approvals, and funding status.
- Resolve customer concerns promptly and escalate issues when required to ensure a positive client experience.
- Maintain accurate records and provide timely updates to clients, vendors, lenders,



and sales representatives.
- Provide general administrative and sales support while managing multiple transactions in a fast-paced environment.
- Maintain a high level of professionalism, accuracy, confidentiality, and customer service in all interactions.

Requirements

- Previous experience in sales support, customer service, administration, finance, lending, or a related field is preferred.
- Strong communication and interpersonal skills, with the ability to communicate professionally with clients, lenders, vendors, and internal teams.
- Excellent organizational and time-management skills, with the ability to manage multiple transactions and deadlines.
- Strong attention to detail and accuracy, particularly when handling financial and client documentation.
- Comfortable working with Microsoft Office, email, and computer-based systems.
- Ability to follow up independently, prioritize tasks, and keep transactions moving forward.
- Customer-focused with a professional and positive approach to handling client inquiries and concerns.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Strong problem-solving skills and the ability to identify and resolve issues promptly.
- Ability to handle confidential client and financial information with professionalism and discretion.
- Previous experience with equipment financing, commercial lending, automotive financing, or banking is an asset but not required.
- A strong willingness to learn and develop knowledge of equipment financing and lending processes.

Join us as a Sales Support Representative and become a key player in driving our growth! Your energy, dedication, and expertise will help us deliver outstanding service while advancing your career in a vibrant, supportive environment.

Benefits

- Casual dress
- Company events
- On-site parking
- Paid time off

Work Location: In person

📌 Sales Support Representative (Winnipeg)
🏢 East to West Leasing
📍 Winnipeg