SAP Delivery Lead (Utilities) Role Overview

We are seeking an experienced SAP Delivery Lead (Utilities) with SAP S/4HANA programs to lead SAP delivery for key Utilities clients while driving business growth and expanding SAP engagements.

This role combines delivery leadership, client relationship management, and business development, with a strong focus on SAP S/4HANA programs.

Key Responsibilities

- Lead end-to-end SAP delivery across Utilities accounts, ensuring quality, governance, and successful project execution.

- Drive business growth by achieving booking, revenue, and profitability targets through account expansion.

- Manage change orders, negotiate commercial terms, and engage with senior client executives on strategic SAP initiatives.

- Collaborate with sales, client partners, and solution teams to develop tailored SAP solutions and identify recent opportunities.

- Act as the executive escalation point for client issues, ensuring high customer satisfaction.

- Build and maintain strong relationships with C-level and VP-level stakeholders to support long‑term partnerships.





- Lead large cross‑functional teams and drive delivery excellence across SAP programs.

Required Skills & Experience

- 10+ years of experience leading SAP delivery within the Utilities sector or similar industries.

- Strong expertise in SAP S/4HANA (Private & Public/Cloud) and multiple SAP functional domains.

- Proven experience managing large SAP transformation programs and global delivery teams.

- 10+ years of experience selling and delivering complex SAP services for Tier 1 or Tier 2 global service providers.

- Demonstrated success in upselling SAP services across application management, cloud, testing, and modernization.

- Excellent commercial, negotiation, stakeholder management, and leadership skills.

Ideal Candidate

A strategic SAP leader with a strong blend of delivery management, client engagement, and business development, capable of growing large SAP accounts while delivering successful S/4HANA transformation programs in the Utilities sector.

📌 SAP Delivery Lead (Utilities) (Toronto)
🏢 Querentia
📍 Toronto