Job Title: Full Time Security Site Supervisor

Site: Commercial Office Building - Downtown Toronto

City: Toronto, ON

Job Type: Full time, Permanent

Hours: 0700-1500

Position Overview

We are currently seeking applicants for the position of Security Site Supervisor for a Tactical Commercial Office Complex, this is an active job opening. The successful candidate will primarily work the morning shift, Monday to Friday from 0700-1500.

Major Responsibilities:

- Provides leadership, direction, and ongoing coaching and training to on-site security guards directly reporting to the Paragon Security – Client Service Manager and the Property Manager for the site.
- Deal with trespassers and unauthorized persons found on the property, in a fair and protected manner, by enforcing the Trespass to Property Act.
- always Maintaining communications with fellow Supervisors, Security Guards, Management, Customer Service and Maintenance staff.
- Be observant and record all discrepancies, deficiencies and safety hazards noted during security patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
- Perform administrator and/or custodian duties as required for the various systems used by the Team including but not limited to radio communications, incident management, patrol reporting, inspection and check to report, dispatching, key management, and emergency notification. This will include scheduling and/or facilitating system preventative maintenance and upgrades for the radio system and key management system.
- Ensure all staff complete detailed and accurate incident reports before the end of their shift and within a reasonable time frame
- Help develop a healthy environment in which students have concern and respect for the rights of others
- Enthusiastically conducts proactive patrols to build relationships with students, address policy breeches, and note facility concerns.
- Ability to de-escalate a crisis situation, provide support and liaise with emergency personnel including police, fire and paramedic resources.
- Respond to all emergency response needs such as providing first aid, missing persons, etc.
- Maintain, organize, and file all staff training records, application records, disciplinary records, and security license records, and provide all records to the Security Manager upon request.




- Ensure that the property is safe by ensuring all security measures are functioning properly.
- Monitor CCTV surveillance systems
- Maintain a detailed memo book and prepare incident reports on all matters dealt with
- Obtain statements and collect information for Incident
- Logging in/out of Key, Radio, and pager audits
- Handle Lost & Found items and inquiries
- Report any unsafe working conditions in any/all departments

Education & Experience

- Must have 2 years of experience in a security field (tactical site preferred such as commercial office tower, malls, hospital, etc)
- Assist the Manager in overseeing daily mall operations and site activities
- Monitor security, housekeeping, and maintenance teams to ensure smooth operations
- Ensure compliance with safety regulations, mall policies, and emergency procedures
- Conduct regular site inspections to identify hazards, defects, or maintenance issues
- Coordinate with contractors, vendors, and service providers for repairs and services
- Support crowd control and manage issues during peak hours, events, or emergencies
- Handle tenant and customer complaints professionally and escalate when required
- Maintain daily reports, incident logs, and attendance records
- Assist in training and supervising on-site staff
- Ensure cleanliness, accessibility, and overall presentation of the mall
- Minimum of 1 year of experience in a security supervision/management capacity is an asset.
- A Certificate in Law & Security Administration, Police Foundations, or the completion of other post-secondary education is an asset.
- A proven record of experience supervising security teams and/or functions.
- Previous law enforcement or high-profile security experience within a corporate organization, property management, or public agency is preferred.

Skills & Knowledge

- A fundamental knowledge of state-of-the-art security technology such as alarm and access control systems, CCTV systems,



communications technologies, and general MS software programs.
- Excellent personal computing skills to include all office-related products and familiarity with specialized security applications.
- Working knowledge of property management operations.
- Excellent leadership skills.
- Excellent written and oral communication skills.
- Excellent organizational and administrative skills with an emphasis on multi-tasking and shifting priorities.
- Excellent interpersonal skills and ability to maintain a professional demeanor under very stressful situations.
- Must be self-motivated and consistently show initiative.

Working Conditions

- Required to work, if necessary, various rotating shifts on short notice and be available for work in a 24x7x365 environment.
- Could be exposed to hazardous situations and conditions when responding to or managing emergencies or incidents.
- Long period of standing, walking and patrolling may involve depending on the work requirements

Paragon Security is committed to creating a diverse, inclusive workplace and is proud to be an equal opportunity employer. We welcome and encourage applications from people with disabilities. Accommodations are available upon request and all reasonable measures will be taken to accommodate the needs of the applicant through the interview process and while employed.” We are accepting Walk-in Interviews at the below-mentioned address.

Timings: Monday to Friday. 9 am to 4 pm

1210 Sheppard Avenue East – Unit 102

We thank all applicants for their interest; however, only those applicants that are shortlisted will be contacted for an interview.

Job Types: Full-time, Permanent

Pay: $22.61 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Application question(s):
- Do you drive or take public transportation for commuting purposes?
- Are you legally entitled to work Full time in Canada?
- What is your home area postal code?
- Do you have educational background in Police Foundations or related Public Service or safety program?

Experience:
- Full time Tactical Security Guard: 2 years (required)
- Security Site Supervisor or related: 1 year (required)

Licence/Certification:
- Ontario Security Guard License (required)

Work Location: In person

📌 Security Site Supervisor - Commercial Property (Toronto)
🏢 Paragon Security
📍 Toronto