Join Intact as a Senior Project Manager, directing the critical Google CCaaS project. Champion the coordination and delivery of cloud-based solutions while managing operational processes and stakeholder relationships. This role entails an 18-month secondment dedicated to implementing a new operational framework for our contact center workplace.
Your leadership will drive project planning, continuous improvement, and risk management. You'll engage with various teams to ensure project success and alignment with business goals. Key Responsibilities:
- Lead project planning and execution phases
- Monitor and report on project status and issues
- Enhance workflows and identify improvement opportunities
- Collaborate with stakeholders for successful delivery
- Document key decisions and actions throughout the project Requirements:
- University/college degree in Project Management or related
- PMP certification is an asset
- Experience managing large-scale projects is required
- Bilingualism is essential for Quebec-based candidates
- Eligibility to work in Canada is necessary Bring your expertise in change leadership and stakeholder management to make a difference at Intact.