Levitt-Safety is seeking a highly organized Service Coordinator to support our Fort McMurray branch. In this fast-paced role, you will coordinate service activities, schedule technicians, manage documentation and data entry, and provide excellent customer support.

Reporting to the Service Admin Supervisor, the ideal candidate is detail-oriented, customer-focused, and comfortable managing multiple priorities while working with service technicians and customers.

You will support operations primarily within our Fire & Life Safety Equipment, Vehicle Suppression, and Instrumentation divisions.

This role is based in town in our Fort McMurray branch with a Mon-Fri schedule

Main Responsibilities

- Provide exceptional customer service to customers and technicians regarding products, services, and service requests
- Schedule and dispatch technicians for service calls, ensuring efficient coordination and timely response to customer needs
- Maintain accurate data entry across work orders, customer records, service documentation, and internal systems
- Manage calendars and coordinate service appointments with technicians and customers
- Process billing and invoicing based on completed service work and ensure accurate documentation for prompt payment
- Assist with purchase orders, parts ordering, and warehouse transfers to support service operations
- Prepare quotes and communicate service order details with technicians and warehouse teams
- Maintain organized records including work orders, customer accounts, purchase orders, and inventory documentation




- Perform administrative duties such as data entry, scanning, filing, and document management
- Support implementation and training for new service software
- Assist with internal projects and administrative tasks that support branch operations

Job Requirements

- Minimum 2 years of experience in service administration, scheduling, dispatch, or customer service
- Strong data entry and administrative coordination experience
- Experience scheduling technicians or coordinating service work is an asset
- Highly organized with strong attention to detail and ability to manage multiple priorities
- Comfortable working with multiple systems and technology platforms
- Excellent communication skills and professional telephone manner
- Ability to work in a fast-paced environment and manage urgent service requests
- Positive attitude, solid teamwork skills, and willingness to learn

What we offer:

- Base salary CAD58,000 -62,000 annually with paid vacation, flex days and other time off benefits
- Comprehensive health benefits including medical, dental, vision & EAP for you and your family
- Company-matched RRSP contribution plan
- Annual profit-sharing opportunity
- Opportunity to build your career with paid training with an established organization and a team that is truly passionate about health and safety
- A company culture based on our Face of Levitt-Safety Fundamentals and family values, where we truly believe that our people are our most significant asset

📌 Service Coordinator (Fort McMurray)
🏢 Levitt Safety
📍 Fort McMurray