Solution Architect Activities CSA, CAD, CTA , AI Microcertifcation CTA Mandatory Solution Design & Architecture - Own end-to-end solution design including architecture, integration, security, scalability, and compliance considerations

- Translate functional and non-functional requirements into coherent technical designs
- Design platform solutions that align with enterprise business objectives and long-term platform health Technical Requirements & Planning - Gather and analyze technical requirements from business stakeholders and implementation teams
- Define integration strategies and data architecture approaches that support enterprise needs
- Plan technical sequencing and implementation approach based on scope, dependencies, and risk Security, Compliance & Performance - Ensure solution designs meet security, compliance, and regulatory requirements
- Advise on scalability considerations and performance optimization strategies
- Validate that designs support customer security posture and governance requirements Design Review & Validation - Conduct and participate in solution design reviews with implementation teams
- Validate solution designs against platform standards and best practices




- Identify and mitigate technical risks in design approach before implementation begins Stakeholder Alignment & Communication - Present and communicate technical designs to executive stakeholders and business teams
- Facilitate alignment between business requirements and technical design decisions
- Document and communicate design rationale, trade-offs, and technical implications Implementation Guidance & Support - Provide technical guidance to implementation teams during configuration and development
- Support quality assurance and testing to ensure implementations align with design intent
- Advise on deployment approach and technical readiness assessment Integration & Data Architecture - Design integration patterns and enterprise data flows aligned to long-term platform health
- Flag data model risks and integration dependencies that could impact future capabilities
- Guide customers toward integration decisions that support sustainable platform growth Governance & Best Practices - Ensure solution designs align with customer technical governance frameworks
- Advise on technical standards and best practices applicable to the solution
- Support establishment of governance practices for solution maintenance and evolutio

📌 ServiceNow – Solution Architect-CTA - Yochana (Fredericton)
🏢 Bilinguallink
📍 Fredericton