Champion digital excellence at Manulife as the Director of Digital Program Management, focusing on impactful transformation initiatives. Operate in a hybrid setting with strategic delivery emphasis. As a leader in digital transformation, the Director of Digital Program Management will oversee significant programs that align with Manulife's vision.

Drawing on over a decade of experience, you will navigate complex stakeholder ecosystems and ensure effective execution of initiatives like Shared Capabilities.

Your role requires both strategic insight and hands-on delivery engagement. Key Responsibilities:

- Lead digital transformation programs and project management
- Develop program strategies and success measures for key projects




- Manage governance structures and execution frameworks
- Coordinate planning activities and stakeholder communication
- Ensure adherence to organization-wide delivery and audit standards Requirements:
- Minimum 10 years in digital program management
- Proven experience in customer-facing digital platforms
- Expertise in Agile practices and delivery toolsets
- Excellent communication for executive-level engagements
- Bachelor's degree required; Master’s advantageous Drive impactful digital initiatives at Manulife, enhancing customer experiences and business effectiveness.

📌 Strategic Director of Digital Programs (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto