Champion digital excellence at Manulife as the Director of Digital Program Management, focusing on impactful transformation initiatives. Operate in a hybrid setting with strategic delivery emphasis.

As a leader in digital transformation, the Director of Digital Program Management will oversee significant programs that align with Manulife's vision. Drawing on over a decade of experience, you will navigate complex stakeholder ecosystems and ensure effective execution of initiatives like Shared Capabilities. Your role requires both strategic insight and hands-on delivery engagement.

Key Responsibilities:



• Lead digital transformation programs and project management • Develop program strategies and success measures for key projects • Manage governance structures and execution frameworks • Coordinate planning activities and stakeholder communication • Ensure adherence to organization-wide delivery and audit standards

Requirements: • Minimum 10 years in digital program management • Proven experience in customer-facing digital platforms • Expertise in Agile practices and delivery toolsets • Excellent communication for executive-level engagements • Bachelor's degree required; Master’s advantageous

Drive impactful digital initiatives at Manulife, enhancing customer experiences and business effectiveness.

📌 Strategic Director of Digital Programs (Toronto)
🏢 Manulife Insurance Malaysia
📍 Toronto