01 About the role

Support students from their first day on campus to their last - and beyond. You’ll be the central point of contact for student concerns, accommodations, scheduling, and anything else that helps them succeed and graduate.

02 What you'll do

- 01 Serve as the first point of contact for enrolled students with academic or administrative concerns
- 02 Coordinate student accommodations, leave requests, and schedule changes in partnership with instructors
- 03 Maintain accurate student records and ensure compliance with regulatory requirements
- 04 Plan and execute student orientation, milestone events, and graduation ceremonies
- 05 Monitor student attendance and proactively connect at-risk students to support resources
- 06 Respond to urgent student concerns and escalated appropriately when needed

03 What you'll bring

- Diploma or degree in a related field (education, social services, business administration, or similar)
- At least 1–2 years in a student services, coordination, or administrative support role
- Empathetic communicator who can hold firm boundaries with warmth and professionalism




- Proficiency in MS Office and database/SIS systems
- Eligible to work in Canada

04 Nice to have

- +01 Experience in a post-secondary or private career college environment
- +02 Knowledge of Alberta’s Private Vocational Training Act
- +03 Crisis support or mental health first aid training

05 About the department

The Administration Department The Administration team keeps MCG running with precision and warmth. From the front desk to student services, this team is the connective tissue of every campus.

M A team committed to student success.

06 Benefits & perks

- Health & dental after 90 days of employment
- Comprehensive coverage after 90 days of employment.
- Meaningful student-facing work
- Annual opportunities to keep your credentials and skills current.
- Annual PD opportunities
- Generous time off plus statutory holidays to rest and recharge.
- Strong team support structure
- Adaptable scheduling options that respect your life outside work.

📌 Student Services Coordinator (Red Deer)
🏢 MCG Career College
📍 Red Deer