FULL TIME & PART TIME FRONT-OF-HOUSE BARISTA & CUSTOMER EXPERIENCE ASSOCIATE

Company Description

Uprising Bakehouse is an independent bakery in downtown Burlington specializing in organic, plant-based and gluten-free sourdough. We create thoughtfully made breads, bagels, baked goods, specialty drinks and nourishing meals using high-quality ingredients and traditional fermentation methods. Our mission is to create food that supports wellness without sacrificing flavour and to build a welcoming community around it.

Job Summary

We are looking for a warm, reliable and enthusiastic Front-of-House Barista & Customer Experience Associate to help create an exceptional experience for every customer who walks through our doors.

The ideal candidate is naturally friendly, optimistic and an excellent communicator who enjoys working as part of a close-knit team. This is a hands-on role that includes preparing espresso and specialty drinks, serving customers, processing orders, assembling food and helping keep the bakery clean, organized and welcoming.

Previous barista or customer-service experience is preferred, but attitude, dependability and a genuine willingness to learn are most important.

Key Responsibilities

• Greet customers warmly and provide friendly, knowledgeable service

• Prepare espresso drinks, matcha, chai, tea and other specialty beverages according to Uprising Bakehouse recipes and standards

• Take orders and process payments accurately using the POS system

• Present and serve menu items such as baked goods, sandwiches, bagels, pizza and other prepared foods

• Package breads, baked goods and retail products for customers

• Learn about our ingredients, products and preparation methods to answer customer questions confidently

• Communicate allergy and dietary information carefully and accurately





• Restock displays, beverages, packaging and front-of-house supplies

• Maintain a clean and organized service counter, dining area and beverage station

• Complete opening, closing and daily cleaning responsibilities

• Monitor product levels and communicate restocking needs to the bakery team

• Work cooperatively with front- and back-of-house staff during busy service periods

• Follow all food-safety, sanitation and workplace procedures

• Assist with other bakery tasks as needed

Qualifications

• Positive, optimistic attitude and a genuine enjoyment of helping people

• Excellent verbal communication and interpersonal skills

• Dependable, punctual and able to work effectively as part of a team

• Calm, organized and friendly in a fast-paced workplace

• Strong attention to detail and commitment to quality

• Willingness to learn about plant-based, gluten-free and sourdough products

• Previous barista, café, restaurant, retail or customer-service experience is an asset

• Food Handler Certification is an asset or must be obtained within the required timeframe

• Ability to stand for extended periods and safely lift and carry up to 40 lb

• Availability for a combination of weekdays, weekends and holidays

Hours and Compensation

Full-time approximately 40 hours per week.

Part-time approximately 15-24 hours per week.

Shifts may include early mornings, daytime hours, weekends and holidays.

Pay: $18.50-$21 per hour, based on experience.

What We're Looking For

We can teach recipes, systems and barista skills. What matters most is finding someone who brings kindness, curiosity, strong communication and positive energy to the team. We want someone who takes pride in their work, supports the people around them and genuinely cares about creating a wonderful experience for our customers.

📌 FULL TIME & PART TIME FOH BARISTA & CUSTOMER EXPERIENCE ASSOCIATE (Burlington)
🏢 CareerBeacon
📍 Burlington