Job Description

Toast is recruiting on behalf of a scaling technology company based in the Vancouver area that is building next generation subsurface imaging solutions for the mining and exploration industry. The company uses advanced muon tomography, an emerging geophysical technology, to help mining companies see underground with more clarity, reducing exploration risk and supporting more responsible resource development.

As the company grows its commercial team across North America, Australia, and Latin America, it is looking for a Senior Revenue Operations Specialist to build and run the systems that keep the entire revenue engine aligned. This is a brand new, hands on role reporting to the Chief Commercial Officer, and the person hired will be the first and only person in this function to start.

Responsibilities

Own and administer the CRM, including pipeline stages, stage criteria, required fields, workflows, integrations, and permissions

Write and maintain the process standards that keep commercial records complete and accurate

Triage and route incoming enquiries with Marketing so qualified opportunities reach the right account executive quickly

Ensure clean handovers from Business Development to Customer Success so delivery starts with full context

Define commercial metrics and be the go to person for what each one means and why it is used

Run a single weekly, evidence based forecast for the commercial team

Reconcile the forecast against pipeline evidence and delivery capacity, raising discrepancies early

Partner with Finance on definitions, reporting, and any commercial information reviewed outside the company

Build and maintain reporting used by leadership and the board

Produce a weekly reporting pack and replace manual analysis with repeatable processes





Review wins and losses regularly and feed learnings back into the sales approach

Own how AI and automation are used across the commercial function, including what gets built, what earns its place, and how outputs are checked before reaching customers

Keep automation running within the CRM and within security and data rules

Run onboarding and training for new commercial team members

Own the sales knowledge base and call library, keeping playbooks, proposals, and discovery materials current

Partner with Talent and Finance on commercial compensation plans, attainment tracking, and quota coverage

Produce accurate, on time attainment statements

Requirements

Several years of experience in revenue operations, sales operations, or commercial analytics within a business to business environment with long, complex, multi stakeholder sales cycles

Hands on CRM ownership, including the ability to design a pipeline model, configure stages and workflows, and bring order to inherited data

Experience owning or building a sales forecast and the ability to explain how it was made reliable

Strong analytical skills with the ability to move from a raw data export to a defensible answer independently

Demonstrated fluency with AI tooling in real work, including building, automating, or governing with AI

Credibility and judgement to hold a standard with experienced colleagues

A bias to action and comfort building and operating at the same time





Strong organizational skills with the ability to carry multiple priorities through to completion

Discretion in handling compensation, pipeline, and customer information

Fluent or skilled level English communication skills, written and verbal

Legal eligibility and current documentation to work full time hours in Canada

Experience in mining, heavy industry, capital equipment, or another long cycle technical sales environment would be a plus

Experience supporting a commercial team through a period of rapid growth would be an asset

Background in sales compensation and quota administration would be beneficial

Familiarity with reporting and enablement tools such as Gong, Notion, or Power BI would be a plus

Sales development or qualification experience would be an asset

Spanish language skills would be a plus

Benefits

Annual salary range of 95,000 to 120,000 CAD

Early equity option allocations upon hire

Direct impact on a technology advancing significant economic and environmental outcomes in the mining sector, with your work shaping how a scaling commercial team operates and forecasts

Financial support for professional accreditation, membership, and exams, including designations such as P. Eng, P. Geo, or CPA

Tuition support of 2,500 dollars per year

Extended health and dental benefits, an employee assistance program, and a health and personal spending account covering items such as exercise classes, transit, daycare, and pet insurance

Minimum of 3 weeks paid time off to start, plus an annual paid closure between Christmas and New Year

5 paid sick days in addition to other legislated leaves

2 weeks per year of work from almost anywhere for hybrid and remote employees

Parental leave top up

Employee referral bonus

A flexible hybrid work environment with a casual, jeans and hoodies dress code

📌 Senior Revenue Operations Specialist (Richmond)
🏢 Toast
📍 Richmond