We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. The ideal candidate will serve as the first point of contact for pet owners, providing exceptional customer service while managing the front desk operations of our veterinary clinic. This role requires a love for animals, strong communication skills, and the ability to multitask in a quick-paced environment.
Duties
- Greet clients and their pets warmly as they arrive at the clinic.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, treatments, and pet care.
- Process patient records and maintain accurate medical files.
- Handle billing and payment transactions with attention to detail.
- Assist veterinarians and technicians with administrative tasks as needed.
- Maintain cleanliness and organization of the reception area.
- Educate clients on preventive care, products, and services offered by the clinic.
- Collaborate with team members to ensure smooth clinic operations.
Experience
- Previous experience in a veterinary or animal care setting is preferred but not required.
- Familiarity with laboratory procedures is a plus, enhancing your ability to assist in various tasks.
- Strong customer service skills with an emphasis on empathy and communication.
- Proficient in using computer systems for scheduling and record keeping.
- Ability to work well under pressure while maintaining a positive attitude.
Join us in providing excellent care for pets and their owners while being part of a supportive team dedicated to animal health!
Pay: $19.00-$21.00 per hour
Benefits
- Discounted or free food
- Store discount
Flexible language requirement:
- French not required
Ability to commute/relocate:
- Penetanguishene, ON L9M 1T9: reliably commute or plan to relocate before starting work (preferred)