Love Veterinary Medicine but Want Your Weekends Back?

At North West Veterinary Dermatology Services, we believe a rewarding career shouldn't come at the expense of your personal life. We offer a Monday-to-Friday schedule, no weekends, no statutory holidays, and no emergency or euthanasia cases—giving you the time and balance you deserve.

We are a thriving, privately owned veterinary dermatology practice with four locations and have welcomed two new doctors to our Vancouver clinic! At NWVDS you'll play an essential role in delivering exceptional care to our patients and clients. To support our new doctors, we are seeking multiple staff to join our collaborative and compassionate team.

We are seeking a Lead Registered Veterinary Technologist and a Veterinary Receptionist.

If you're passionate about patient care, enjoy building strong client relationships, and want to continue growing your skills in a supportive specialty environment, we'd love to hear from you.

Why Join Our Team?

Exceptional Work-Life Balance

- Monday to Friday schedule
- 1–2 evening shifts per week until 8:00 PM
- All weekends and statutory holidays off
- No emergency or euthanasia cases

Competitive Compensation & Benefits

- Competitive salary package
- Extended medical, dental, and vision coverage
- Paid sick time
- Staff discounts
- Uniform allowance
- Company-sponsored lunches and team events

Generous Time Off

- 2 weeks paid vacation to start
- 3 weeks paid vacation after 3 years
- 4 weeks paid vacation after 5 years
- Additional unpaid vacation opportunities may be available

All Roles Include:

- Maintaining accurate medical records
- Communicating to clients by phone/email and maintaining accurate medical records
- Commitment to low-stress patient handling and exceptional patient care
- Excellent communication and interpersonal skills
- Positive, self-motivated, and team-oriented attitude
- Strong organizational and time-management skills
- High attention to detail
- Genuine compassion for patients and clients
- Desire to learn, grow, and excel within a specialty practice
- Experience with Cornerstone software and basic computer troubleshooting is considered an asset
- Genuine interest and initiative to help NWVDS be the best practice it can be

Lead Registered Veterinary Technologist: Professional Growth & Development

- BCVTA membership dues




- Continuing education allowance
- Prospect to attend the North American Veterinary Dermatology Forum

Required Qualifications

- Preparing and administering medications and treatments as directed by veterinarians
- Collecting and preparing laboratory samples
- Assisting with diagnostic and medical procedures
- Monitoring patients before, during, and after procedures
- Strong technical skills, including blood collection, catheter placement, and anesthesia monitoring
- Admitting and discharging patients
- Providing client education and home-care instructions
- Graduate of an accredited Animal Health or Veterinary Technology program
- Successful completion of the Veterinary Technician National Examination (VTNE)
- Current registration as a Registered Veterinary Technologist (RVT) or Registered Veterinary Nurse (RVN)
- Previous experience as an RVT is an asset, but enthusiastic new graduates are encouraged to apply

Veterinary Receptionist:

Required Qualifications

- Admitting and discharging patients
- Providing client education and home-care instructions
- Veterinary Office certificate or previous reception experience required, new grads are welcome
- Loves connecting with people – You’re friendly, approachable, and genuinely enjoy helping clients and their pets.
- Thrives in a busy environment – You can confidently juggle multiple priorities while remaining calm, organized, and professional.
- Has exceptional time management skills – You know how to prioritize tasks, work efficiently, and keep appointments and communications on track.
- Is an excellent multitasker – You can answer phones, assist clients, respond to emails, and manage appointments without missing a beat.
- Communicates clearly and professionally – Whether in person, over the phone, or by email, you make every interaction positive and informative.
- Has a sharp eye for detail – You understand that accuracy matters when scheduling appointments, processing payments,



and maintaining medical records.
- Brings a positive attitude – You stay upbeat, even on busy days, and contribute to a supportive work environment.
- Is dependable and team-oriented – You're reliable, willing to jump in where needed, and understand that teamwork is essential to providing outstanding patient care.

Your Role at a Glance As the first point of contact for our clients, you’ll play a key role in ensuring a smooth and positive experience from start to finish. Your day-to-day responsibilities will include:

- Creating a warm, welcoming environment for both clients and their pets — your friendly demeanor sets the tone for every visit.
- Handling incoming calls with professionalism and care, providing accurate information and support.
- Managing email correspondence, including responding to client questions and coordinating with referring veterinary clinics.
- Scheduling, confirming, and tracking appointments, while ensuring the doctors' schedules remain organized and efficient.
- Maintaining accurate client and patient records using our practice management software — attention to detail is a must.
- Processing payments and managing the cash register, ensuring every transaction is handled accurately and efficiently.
- Prioritizing multiple tasks throughout the day while maintaining efficiency, accuracy, and excellent customer service.

We’re looking for a receptionist who’s ready to grow with us and bring their very best every day. The ideal candidate will have:
- A Veterinary Office Assistant, Veterinary Medical Assistant, or Medical Office Assistant certificate preferred.
- Minimum one year of experience in a veterinary or medical reception role.
- Strong computer skills and confidence learning new software in a fast-paced environment.
- Experience with Cornerstone software is preferred for keeping records organized and efficient.

Ready to Join Our Team? If this sounds like the right fit for you, we’d love to hear from you! Visit our website at www.vetderm.ca to learn more about who we are, and submit your resume through Indeed.

Pay: $22.00-$38.00 per hour

Expected hours: 40.0 per week

Benefits

- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Veterinary Technologist & Veterinary Receptionist (Vancouver)
🏢 North West Veterinary Dermatology Services
📍 Vancouver