Drive digital and operational success in customer collaboration at Johnson & Johnson, located in Markham, Ontario. Lead cutting-edge supply chain strategies aimed at improving customer experience.

As the Team Lead for Customer Collaboration and Digital Customer Experience, you will be instrumental in designing and executing effective supply chain solutions that respond to customer needs. Your role involves partnering closely with healthcare stakeholders to build efficiencies and foster strategic partnerships while leading a team of specialists focused on digital transformation.

Your leadership will be essential to integrating processes for measurable impact across J&J;'s operations.

Key Responsibilities:

- Lead analysis to improve customer experience processes
- Partner with teams for enhanced order management




- Develop integrated solutions for supply chain efficiency
- Manage logistics and operations with a strategic focus
- Innovate to reduce costs and improve service levels

Requirements:

- Minimum 4 years of relevant business experience
- At least 3 years in supply chain management
- Solid project leadership history
- Excellent interpersonal and collaboration skills
- Certification in project management or Lean methods preferred

Make a significant impact on customer experience and supply chain optimization with Johnson & Johnson's forward-thinking team.

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📌 Customer Experience Team Lead at Johnson & Johnson (Markham)
🏢 7694-Johnson & Johnson Canada Inc. Legal Entity
📍 Markham