22 Sep
|
EWS Group
|
Markham
Transform the customer experience as the Manager of Qualified Services with SpaSoft, a leader in spa management solutions. Lead enterprise onboarding projects and drive innovative delivery strategies.Reporting directly to the SpaSoft President, this management role oversees the end-to-end onboarding experience, focusing on scalability and efficiency. You will lead a dynamic team while engaging in complex enterprise deployments. Your strategic insights will refine workflows and enhance customer satisfaction.Key Responsibilities:
- Own the Professional Services delivery across multiple projects
- Lead complex onboarding initiatives with diverse stakeholders
- Drive predictable performance against financial and operational goals
- Identify automation opportunities in onboarding workflows
- Collaborate with Development to ensure smooth feature deliveryRequirements:
- Hands-on experience leading Professional Services teams
- Proven success in managing enterprise-level projects
- Familiarity with cloud-hosted software environments
- High proficiency in leveraging AI for improved processes
- Strong communication skills for engaging stakeholdersElevate customer onboarding and delivery through strategic leadership and innovation at SpaSoft.#J-18808-Ljbffr
📌 Manager Of Professional Services At Spasoft (Markham)
🏢 EWS Group
📍 Markham