Provide Customers with a convenient and enjoyable shopping experienceCreate an inviting shopping environment by meeting Customer project needs quickly and fullyWork with the Store Manager to develop strategies and objectives to drive sales and profitabilityProvide leadership to Associates to execute store strategies and objectivesAnalyze trends, solve problems, and develop Associates to maximize store successEnsure Customers are acknowledged, project needs are met, complaints are resolved, service is quick and efficient, and the store is properly stockedSchedule sufficiently to meet customer demandTrain Associates to provide quality customer serviceSchedule and communicate store eventsEnsure Special Order/Install Customers are satisfiedRecruit and place Sales Associates and specialty-area staffSet departmental sales goals and monitor themRecruit, interview, and recommend applicants for hiringRecommend terminations, promotions, demotions, pay rates, and performance-based increases to the Store ManagerDrive sales-floor productivityCommunicate store and Home Depot objectives to AssociatesCoach, train, develop, and provide performance-based feedback to AssociatesCommunicate career paths and minimize turnoverLead the Chalk Talk process to communicate sales, events, and promotionsAssess training needs and implement improvement plansCommunicate Home Depot programs and services to customers and AssociatesTrain Associates on sales and inventory reports and KPIsAnalyze reports, identify trends, define problems,



and develop responsesDevelop Customer Service standardsLead Associates and collaborate with peers and the Store Manager to solve problems and plan for events and seasonal changesComplete daily inspections and follow up on safety audits, accidents, and investigationsExecute safety awareness programsVerify deposits, markdowns, deliveries, time slips, refunds, and related itemsFollow procedures to open and close the storeRespond appropriately to emergency situationsPerform other related duties assigned by the Store Manager Requirements Must fulfill minimum time-in-position (1 year) and performance management code requirements (V2 - Valued Associate, Well Positioned) Minimum 2 years of management experience Excellent customer service skills Good communication skills Computer experience is a must Solid analytical and problem solving skills Strong problem solving skills Team player Robust work ethic, sense of responsibility and attention to detail and confidentiality Core Competencies Demonstrates strong leadership and management capabilities, with a focus on driving sales, enhancing customer service, and developing team performance. Proficient in analyzing trends and implementing strategies to maximize store success and customer satisfaction. Highest-signal resume keywords Customer Service Skills Management Experience Analytical Skills Communication Skills Team Leadership Hard Skills Sales Strategy Development Inventory Management Performance Management Sales Reporting Problem Solving Soft Skills Team Player Strong Work Ethic Attention to Detail Sense of Responsibility Confidentiality Industry Keywords Customer Experience Sales Goals Store Operations Training and Development Safety Awareness Tools & Technologies Computer Proficiency #J-18808-Ljbffr

📌 Operations Assistant – Store Manager (Fort McMurray)
🏢 Jobtailor
📍 Fort McMurray