Bilingual Program Coordinator (Mental Health Services) Ottawa, ON

Location:

Ottawa, Ontario Reports to:

Assistant Director, Mental Health Employment Status:

Full-time, permanent Bargaining Unit Status:

Included Annual Salary:

$85,571.20 - $101,233.60 Language Requirements:

Bilingualism in French and English is required Schedule:

40 hours per week, Monday to Friday, On-call

About the Chance Our client is a well-established, community-based organization providing a range of social, health, and support services. They are seeking a Bilingual Coordinator to oversee an intensive, live-in youth mental health program designed to support individuals experiencing complex mental health challenges.

This program offers structured, short-term residential support focused on stabilization, treatment, and transition planning. It operates in collaboration with external partners and aligns with provincial standards and regulatory requirements.

Reporting to the Assistant Director, the Coordinator is responsible for the overall leadership, clinical oversight, and day-to-day operations of the program.

What You Will Do Staff & Program Leadership

Lead recruitment, onboarding, supervision, and performance management of staff

Provide regular individual and group supervision

Offer clinical guidance to team members and oversee file quality

Supervise clinical staff, including psychotherapy support where applicable

Oversee daily operations, staffing coordination, and program delivery

Facilitate team meetings, case reviews, and internal discussions





Support scheduling and ensure appropriate staffing coverage

Contribute to program development, evaluation, and quality improvement

Collaborate with internal teams and external service providers

Participate in public education and community engagement activities

Ensure compliance with policies, legislation, and regulatory standards

Participate in on-call rotation

Clinical Oversight

Monitor client care plans, case management, and transitions

Provide direct clinical support as required

Support crisis response and risk management planning

Ensure proper documentation, reporting, and follow-up on incidents

Facilitate case conferencing and service coordination

Oversee referrals and collaboration with external providers

Administration & Operations

Oversee administrative functions including scheduling, reporting, and documentation

Maintain accurate client and program records

Support hiring processes in collaboration with HR

Assist with budget oversight and resource allocation

Prepare reports for leadership and funders as requiredEnsure readiness for audits, licensing, or accreditation processes

Maintain program supplies,



equipment, and operational needs

Support ongoing policy and procedure updates

Qualifications

Bachelor’s degree in Social Work, Counselling, Psychology, or a related field (required)

Master’s degree in a relevant field (asset)

Registration in good standing with a relevant regulatory body (required)

Minimum 5 years of clinical experience supporting youth with mental health needs

Minimum 2 years of leadership or supervisory experience

Eligibility or certification to provide clinical supervision

Strong leadership, collaboration, and decision-making skills

Knowledge of mental health services, community resources, and applicable legislation

Experience with risk assessment, case management, and therapeutic interventions

Strong organizational and communication skills

Proficiency with standard office software

Access to reliable transportation

Flexibility to work evenings and participate in on-call rotation

Language:

Fluency in both English and French (spoken and written) is required

Additional Requirements

Successful completion of a Vulnerable Sector or equivalent background check

Language assessment may be required

What’s Offered

Competitive compensation and comprehensive benefits

Pension plan from day one

Paid vacation and personal days

Supportive and collaborative team environment

Opportunity to contribute to meaningful, community-focused work

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📌 Bilingual Program Coordinator, Mental Health Servi (Montreal)
🏢 TAG HR
📍 Montreal