At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.Division: Community Real Estate and Asset ManagementProgram: Affordable Housing -Solheim PlaceEmployment Type: Permanent Full time (35 hours per week)Number of Positions: 1Compensation: $30.19 per hourAbout the Position:The Housing Services Coordinator is responsible for the provision of direct housing services to the tenants, tenant relations and tenant support services/programs, and the overall operations of the property.Reports to: Housing Services ManagerKey Duties and Responsibilities:Health and Safety:Monitors safety in the working and living environmentResponds to the resident, client and tenant safety issuesResponds to and reports all hazards, near miss and incidentsPerforms investigations to incidents and makes recommendations accordinglyProperty Management:Performs property management matters with emphasis on tenant needs and overall administration of the facility in collaboration with the Housing Services Manager and Facility Maintenance ManagerEnsures the housing project is in compliance with Operating Agreements, the Residential Tenancy Act, Strata Property Act, BC Housing Management Commission regulations (if applicable) and other legislations and regulationsWorks closely with Housing and Facility Maintenance Manager to ensure facilities are properly maintained in accordance with property maintenance and repair plansCommunicates maintenance and repair issues as they ariseConducts move in/out suite inspections and coordinate repairs/maintenance with maintenance team as necessaryTenancy Management:Market the housing project, ensuring that it's properly tenanted according to pre-determined occupancy goals, minimizing vacancy lossRecruits, confirms eligibility, interviews, signs and explains tenancy agreements with new tenants in collaboration with Tenant Relations CoordinatorPrepares notices and communications to tenantsCalculates tenant deposits and refundsManages all RTB mattersPlans,



coordinates and monitors programs and services that meet the needs of target groups of the tenant populationIdentifies the needs of the tenant population through procedures such as needs assessment, focus group discussions, and communication meetings in consultation with Tenant Relations Coordinator, the Tenant Council or Committee (if applicable)Develops monthly events calendar and informational flyers for programs and events as necessary with Tenant Relations CoordinatorUpdate building bulletin boards; post up and distribute flyers for promotion.Establishes and encourages a Tenant Council, and facilitates and attends meetings as staff representative with Tenant Relations CoordinatorArranges new tenant orientation and connects them to available services/programs, and respond to related enquiriesSupervises the use and booking process of amenity roomsFinancial Management:Prepares annual operating budgets and ensures expenditure controls to maintain budget in collaboration with Facility Maintenance ManagerFollows up on tenant arrears (collection, notices, eviction)Reviews invoices and payments, including entering in software, coding of expenses and requesting and completing purchase ordersPrepares bank reconciliationMonitors and verifies subsidy payments from BC Housing and/or other government agencies and report discrepanciesPrepares monthly property report (including financials and operations) submitted to Housing Services ManagerGeneral Responsibilities:Maintains good communication and relationships with other service providers and external agencies for referrals and service collaborationLiases with external agencies (Fire, Police, Health) as well as nearby Strata's with Reciprocal Easement Agreements, and other government agencies as requiredAttends meetings and performs other related duties as required by the positionEducation, Training and Experience:Professional designation in Property Management,



Facilities Management or Social Services is an assetOther related professional designation may be consideredExperience in Property ManagementKnowledge of the Residential Tenancy Act, Strata Act and related legislations in regulationsKnowledge and experience with affordable housing geared towards low and moderate-income families of diverse backgroundsKnowledge of BC Housing Management Commission programsKnowledge with Computer and Business software programsKnowledge of YARDI an assetJob Skills and Abilities:Excellent verbal and written communication skillsAbility to take initiative with excellent problem-solving skillsAbility to prevent and respond to problems on a timely mannerAbility to work independently and part of a teamExcellent interpersonal skillsExcellent conflict resolution skillsExcellent emotional management skillsAbility to work under well pressure and stay calm on stressful situationsAbility to be flexible and adapt to change and shifting of prioritiesExcellent MS Office suite skillsAdditional Information:Clear Criminal Record CheckRequired to respond to emergencies during and after office hoursFlexibility to work evening and weekend shifts is requiredAbout S.U.C.C.E.S.S.:S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.At S.U.C.C.E.S.S., we take care of our communities and our people!S.U.C.C.E.S.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.#J-18808-Ljbffr

📌 13607 - Housing Services Coordinator - $30.2 An Hour (Winnipeg)
🏢 S.U.C.C.E.S.S.
📍 Winnipeg