Enhance your career as a Customer Service Agent at Culligan Niagara! In this full-time role, you will engage with customers and support essential office operations, contributing to a thriving business.
This position is critical as the primary point of contact for our clients. You will excel in resolving inquiries while managing back-office tasks that keep operations running smoothly. Your robust interpersonal skills and proactive approach will be key in delivering exemplary service and fostering client satisfaction.
Key Responsibilities: • Act as the main customer contact for inquiries and issues • Oversee cash transactions and accurate payment processes • Coordinate service calls and manage technician schedules • Prepare and process customer documentation and records • Assist with general office duties and organization
Requirements: • Previous customer service experience is an asset • Strong problem-solving and communication skills • Proficiency in Microsoft 365 tools • Familiarity with AI tools for enhanced workflows • Ability to multitask effectively in a busy office
Step into your next career chapter with Culligan Niagara and support our commitment to customer satisfaction! #J-18808-Ljbffr