Food and Beverage Waitstaff - Sports Village

JD#: MP914

Job Number: J

Job Title: Food and Beverage Waitstaff - Sports Village

Job Type: Casual

Job Category: Customer Service

Hours of work: Up to 24 hours per week

Schedule: Varies - flexible hours (evenings and weekends)

Vaughan is one of Canada’s fastest-growing cities. Its emerging downtown, the Vaughan Metropolitan Centre; Canada’s first smart hospital, the Cortellucci Vaughan Hospital; and the 900-acre North Maple Regional Park continue to generate momentum and excitement. Be part of something amazing and build your career at the City of Vaughan!

The City is an equal‑chance employer and a forward‑looking municipality that is committed to fostering a dynamic workplace that is diverse, inclusive and welcoming. As an award‑winning organization for its employment and diversity and inclusivity practices, the City is focused on providing its employees with a thriving professional environment that leverages flexible work arrangements, a family‑focused benefits package emphasizing work‑life balance, learning and growth opportunities, and a place where collaboration and teamwork are valued.

Excellence demands brilliant personalities, visionary thinking and a passion for public service. Vaughan is your place to grow.

Position Overview

The Waitstaff provides friendly and responsive service to create an exceptional dining experience for all guests. Required follow all Provincial and Local food handling, and safety guidelines.

Responsibilities

- Responsible for opening and closing the restaurant; opening the bar and completing all bar counts and till if assigned to that section.
- Welcoming and engaging customers in a friendly manner.
- Take customers’ food and drink orders; makes recommendations; enter orders in our point-of-sale system to relay orders to the kitchen and bar.
- Responds to guests’ questions about food, beverages and other restaurant functions and services.




- Must be knowledgeable about the food and beverages offered so they can explain dishes and clarify any concerns about allergies or styles of food preparation, including handling all delivery of orders in a safe manner to the customers
- Monitors and observes guests during their visit and adhere to all Smart Serve guidelines. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
- Assists customers with closing their bill, accepting payment, and keeping accurate track of all receipts.
- Collaborates with the kitchen and bar staff for prompt and correct orders; organized and detail oriented.
- Checks identification for age-restricted items, such as alcoholic beverages,
- Delivers food and beverages in a timely matter.
- Delivers a memorable dining experience by resolving all customer issues promptly; asks for assistance when needed.
- Ensures tables and chairs are kept clean and presentable, setting up assigned sections in preparation for customers.
- Maintains a clean and sanitary environment, including server stations and bar, sweeping floors, wiping menus and other assigned duties as needed.
- Ensures all duties are completed on shift. Includes stocking and bussing tables; assisting others and working as a team.
- Other duties assigned as needed based on business needs; may assist in other areas within the Food and Beverage department.
- Thanks guests for their visit and invites them to return.
- Reconciles and balances cash register at close.
- Performs other related tasks and projects as assigned, which are in accordance with job responsibilities or necessary department and corporate objectives.




- Responsible for ensuring compliance with the Ontario Health and Safety Act and Regulations and the Corporate Health & Safety policy and related procedures.

Qualifications and Experience

- Successful completion of a Highschool Diploma or must be minimum 18 years of age.
- Prior experience in a food-serving establishment is an asset.
- Currently hold and maintain a valid Food Handler Certification, Smart Serve Certification, and First Aid, AED and CPR Certificate.
- Positive attitude with the ability to work in a fast‑paced work environment and deliver orders in a timely manner.
- Able to perform high‑quality work while unsupervised.
- Basic math skills with the ability to handle money accurately and operate a point-of-sale system.
- Ability to communicate well with other restaurant staff and guests and maintain personable and professional communication at all times.
- Strong conflict resolution skills.
- Ability to learn and use the tools and systems in the restaurant.
- Ability to lift items up to 25lbs.
- Ability to work outside during events and seasonal activities.
- Ability to walk and stand for extended periods of time.
- Ability to work flexible hours (evenings and weekends).
- Successful candidate(s) will be required to submit a current, clear Criminal Record Check from an accredited police service prior to employment.
- Must have access to a reliable vehicle or transportation.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please be advised, the City of Vaughan uses email to communicate with applicants for open job competitions.

The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

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📌 Food and Beverage Waitstaff - Sports Village (Vaughan)
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📍 Vaughan