Service Manager – South 20 Chrysler Dodge Permanent – Full Time At South 20 Chrysler Dodge in Humboldt, we’re looking for an experienced Service Manager to lead our service department and help drive the next stage of growth. We’re looking for a hands‑on leader who knows how to build a strong team, improve processes, create accountability, and deliver both operational and financial results. You’ll play a key role in supporting technicians and advisors, improving department performance, and ensuring every customer receives a consistent, high-quality service experience. This role is responsible for leading daily service operations, developing team members, monitoring key performance indicators, and maintaining strong standards for productivity, profitability, customer satisfaction, and manufacturer compliance. If you’re a proven automotive service leader who enjoys being close to the action and wants the opportunity to make a real impact in a dealership, we’d love to hear from you. Why South 20 Chrysler Dodge? Join a well-established dealership serving Humboldt and the surrounding communities Work with trusted Chrysler, Dodge, Jeep, and Ram brands Lead a service department where your decisions and leadership have a direct impact on results Be part of a supportive, team-focused dealership culture that values accountability and performance Build strong relationships with loyal customers in a close-knit community Enjoy the opportunity to grow your career within the FFUN Group What you’ll be doing: Lead all aspects of the service department including technicians, advisors, and workflow Drive shop productivity, efficiency, and profitability Build and execute plans to grow service revenue and RO count Manage scheduling, work distribution,



and turnaround times Ensure a high standard of customer satisfaction and communication Monitor and improve key KPIs including labour gross, effective labour rate, and technician efficiency Collaborate with Sales, Parts, and Leadership to maximize total dealership performance Maintain robust organization across work orders, warranty, and internal processes Recruit, develop, and coach a high-performing team What we’re looking for: Proven experience in a Service Manager or senior service leadership role Strong organizational and operational discipline A mindset focused on growth, accountability, and results Ability to manage both people and financial performance Experience in powersports, automotive, or a related industry is preferred Comfortable working across multiple product categories and brands Strong communication and leadership skills Someone who takes ownership and treats the department like their own business What Success Looks Like: Increased shop volume and consistent workflow Strong technician productivity and efficiency Improved profitability across labour and service operations High customer satisfaction and repeat business A team that is engaged, accountable, and performing at a high level Why FFUN: Competitive Salary :Bring the right experience, attitude, and talent, and we'll bring a compensation package that reflects it. We're looking for the right person, not the lowest cost. Group Retirement Savings Plan - Employer-Employee matched contributions because we care about your future financial security Employee Discounts – Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts. Training & Development– Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry. Corporate Gym Membership Rates - Get your fitness on with corporate gym membership rates that won't break the

📌 Service Manager - South 20 Chrysler Dodge (Humboldt)
🏢 FFUN Group
📍 Humboldt