Elevate your leadership skills as a Floor Leader at Lush in Masonville Place, driving sales and fostering a supportive team atmosphere. Be the face of exceptional customer service every day.
In this pivotal role, you will directly influence store operations and team morale by providing coaching and feedback. Leading by example, your contributions will shape the customer experience and promote a culture of operational excellence. Engage with both customers and staff to advance Lush's mission every day.
Key Responsibilities:
• Analyze sales data to inform strategy and coaching
• Deliver outstanding customer experiences on the shop floor
• Advocate for Lush's ethical brand values with customers




• Coach peers and sales associates effectively
• Maintain high store standards for cleanliness and visuals
Requirements:
• 1 year of experience in customer service roles
• Supervisory experience, coaching, and training
• Strong cash handling and store opening/closing skills
• Critical thinking in customer service scenarios
• Versatile to accommodate store scheduling needs
Harness your skills to create a vibrant shopping experience for Lush's customers and team at Masonville Place.
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📌 Lush's Floor Leader Position Available (London)
🏢 Lush Fresh Handmade Cosmetics North America
📍 London