Area(s) of interest: Information technology Location(s): Toronto A career as an Application Analyst means supporting our trading technology support team and becoming a subject matter expert on a Fixed Income (FI) electronic trading platform and providing operational and technical support to traders, business users, and technology partners. This role is ideal for someone with a robust technical background, excellent problem-solving skills, and an interest in financial markets. No prior Fixed Income trading experience is required, but a willingness to learn complex trading workflows and systems is essential. You’ll begin with a fairly unstructured onboarding and training period (3-5 months) during Eastern Time Zone business hours. Following training, the role transitions to an overnight schedule to support Hong Kong and London hours. Learn the functionality, workflows, and operational processes of a Fixed Income electronic trading platform Monitor production systems and respond to incidents, alerts, and user issues Investigate production incidents and coordinate resolution with development, infrastructure,



and business teams Escalate when necessary to colleagues within your team Manage support documentation, operational procedures, and knowledge articles Communicate effectively with traders, technology teams, vendors, and stakeholders during incidents and service disruptions Continuously improve operational processes through automation and tooling. Your team The IT and Operations team is made up of more than 5500 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes. The Vice-Presidency, Financial Markets Technology, has more than 100 specialists who work agile, proactive and collaborative to seize opportunities, stay on the cutting edge of technology and continuously improve processes. You are part of a team of 7 colleagues in the Electronic Trading sector and will report to the Senior Manager. Our team stands out for its high level of expertise, its ongoing collaboration with the development, strategy and negotiation teams, and its commitment to innovation and operational excellence. The

📌 Chief Application Analyst (Toronto)
🏢 Banque Nationale du Canada
📍 Toronto