Step into a rewarding Patient Services Specialist role at FYidoctors Victoria - Shelbourne, where you will impact patients' lives through exceptional service. This full-time position emphasizes teamwork and patient connection.
In the capacity of Patient Services Specialist, you will play a key role in welcoming patients, managing their appointments, and supporting essential eye care processes. Your duties include engaging with patients, processing transactions, and handling eyewear adjustments. Your proactive and customer-focused approach makes a significant difference in our clinic's environment.
Key Responsibilities:
• Greet patients and facilitate check-in/check-out
• Execute pre-testing for comprehensive eye care
• Schedule appointments and manage billing




• Oversee eyewear pick-up and minor repairs
• Ensure an outstanding patient experience through quality service
Requirements:
• Retail experience is an asset
• Strong multi-tasking ability in fast-paced settings
• Competent with technology and MS Office
• Excellent communication and interpersonal skills
• Adaptable and cooperative team member
Become a vital part of FYidoctors, enhancing patient care while growing your own professional skills in a dynamic clinic setting.
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📌 Patient Services Specialist Full Time (Victoria)
🏢 FYidoctors
📍 Victoria