Bilingual Customer Service Representative

As a Customer Service Representative, you will provide best in-class service and customer relationship management to existing and new wholesale customers across our National Wholesale Sales network. Minimum Requirements

Ability to write and speak fluently in French and English. 5+ years of experience in a related field (i.e. business, Sales and Marketing) A post-secondary education, or undergraduate degree, in a relevant field of study Intermediate proficiency in Microsoft Office Proficient verbal and written communication skills Responsibilities

Coordinate, create and respond to Customer Relationship Management (CRM) activities related to existing accounts or the establishment of recent accounts, pricing and tax exemptions. Create and maintain customer master data in D365 CRM for the Downstream Sales and Credit teams, including Direct Sales,



Retail Sales, Wholesale Distributors, and Petro-Pass accounts Collaborate with the Sales and Marketing teams which include Direct / Inside Sales, Distribution, Asset Management and Account Managers, Credit, Invoicing, in maintaining and setting up new accounts while ensuring the security and reliability of fuel supply to customers Create reports based on customer needs and provide trusted recommendations and best practices to utilize Petro-Canada’s product management platforms. Location and other Key Details

This is an office based role. You will work out of our Calgary head office Hours of work are a regular 40-hour work week, Monday to Friday

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📌 Customer Success Representative (Winnipeg)
🏢 Petroplan
📍 Winnipeg