Tacit is a leading digital ordering solutions provider for the hospitality industry. We transform companies’ food and beverage ordering experience with an integrated omnichannel platform that enables order and payment on mobile, web, kiosks and third-party marketplaces.

When you work with us you

work on a widely popular product , most likely used by yourself or your family and friends, with millions of transactions placed every year. You would be

collaborating with like minded people who value highest: honesty, teamwork and trust,

knowing that

your work makes our clients love using our products .

Project Coordinator We are seeking a Project Coordinator – Implementations who can fully comprehend a project’s objectives, create project plans, serve as an effective liaison between the client and internal stakeholders and ensure the project’s success. If you enjoy working in a fast-paced, dynamic team environment, we want to hear from you. You would be joining a tightly knit, dynamic, cross-functional team delivering a world-class product.

Note: This is an in-person role based full-time at Tacit’s Toronto office; it is not remote or hybrid.

JOB RESPONSIBILITIES

Own end-to-end implementation projects for a portfolio of clients simultaneously, from kick-off through go-live and handoff to ongoing Customer Success

Work directly with clients to understand their requirements, current state, gather the information required for the implementation, create and maintain project plans and drive the project to a successful conclusion

Ensure that all projects are delivered on-time, within scope and within budget

Coordinate with internal resources and third parties for the flawless execution of projects

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Develop a detailed project plan to monitor and track progress

Manage changes to the project scope,



project schedule and project costs using appropriate verification techniques

Measure project performance using appropriate tools and techniques

Report and elevate to management as needed

Create and maintain comprehensive project documentation

Track project performance, specifically to analyze the successful completion of short and long-term goals

Manage client expectations around scope, timeline, and change requests; document and secure approval for any changes to scope.

EDUCATION AND EXPERIENCE

3–5 years of experience in project management, implementation, or qualified services, ideally within B2B SaaS or enterprise software.

Proven track record managing multiple concurrent, client-facing implementation projects from kickoff through go-live.

Strong organizational and time-management skills, with the ability to juggle competing priorities across a portfolio of accounts.

Excellent written and verbal communication skills; able to translate between technical and non-technical stakeholders

Working knowledge of project management methodologies (Agile, waterfall, or hybrid) and tools such as Jira, Confluence, GitHub

Comfortable working cross-functionally with Sales, Product, Engineering, and Support teams.

Strong problem-solving skills and the ability to navigate ambiguity in a fast-paced environment.

Bachelor’s degree or equivalent practical experience.

OTHER SKILLS

Organization and multitasking skills and attention to detail

Excellent communication skills

Leadership skills

Ability to work well in a fast-paced environment

Communication skills in English (mandatory) and French (nice to have)

Equal Opportunity Employer : All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status or any other characteristic protected by law.

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📌 Implementation Project Coordinator (Winnipeg)
🏢 Tacit
📍 Winnipeg