About Gramian Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. Role Overview Our client operates in the telecommunications sector, focusing on unified communications solutions and services. Our client operates a large enterprise collaboration setting and is looking for an experienced Google Workspace specialist to support administration, service operations, incident resolution, and user support across the Google productivity ecosystem. The role requires strong hands‑on knowledge of Google Workspace administration, Gmail, Meet, Drive, Chat, Docs, Sheets, and Slides, together with experience handling Level 2 incidents, service requests, ITSM processes, and user escalations. CONTRACT: short-term contract (up to 1 year) LOCATIONS: On-site in Ottobrunn,



Germany; Getafe, Spain; or Stevenage, United Kingdom PROCESS: intro call + 2-step client interview process Responsibilities Administer and support the Google Workspace environment. Manage users, accounts, access, and application settings. Resolve Level 2 Google Workspace incidents and service requests. Support Gmail, Google Meet, Drive, Chat, Docs, Sheets, Slides, and related services. Handle incidents and requests through ITSM tools such as Remedy. Respond to application‑specific user requests and escalations. Investigate recurring issues and identify technical knowledge gaps. Support Google case management and vendor escalation where required. Produce basic service and operational reporting. Identify ITIL/process gaps and contribute to service improvements. Support knowledge

📌 Google Workspace Architect / Senior Administrator (New Germany)
🏢 Socket.dev
📍 New Germany