Become the Manager of Operational Efficiency at Meridian OneCap, focusing on onboarding governance and continuous improvement strategies in a hybrid work environment. Enhance service quality while supporting national accounts.

This 12-month contract role emphasizes leadership in overseeing new business onboarding and operational readiness. You will be the key point of contact working with cross-functional teams to drive improvements in program launches and service delivery. A deep understanding of the leasing industry and operational workflows is essential for success.

Key Responsibilities:



• Lead implementation and governance for new accounts and products • Collaborate with departments to define operational processes • Monitor escalations and improve onboarding efficiency • Provide coaching and accountability to team members • Assess and address gaps post-implementation

Requirements: • Minimum five years of experience in leasing and vendor finance • Deep knowledge of operational processes and documentation • Proven skills in change management and program leadership • Solid analytical and decision-making capabilities • Excellent verbal and written communication skills

Drive industry-leading operational excellence and customer satisfaction through innovative onboarding strategies at Meridian OneCap in Toronto. #J-18808-Ljbffr

📌 Manager, Operational Efficiency at Meridian (Winnipeg)
🏢 Meridian OneCap Credit
📍 Winnipeg