About The Job

Workplace Programs Facilitator creates educational workshops on different elements of workplace mental health and psychological health and safety, facilitates in-person and virtual workshops for organizational clients, and supports administrative functions such as data collection and evaluation. Workplace Programs Facilitator reports to the Manager, Workplace Programs.

Duties And Responsibilities

- Research and curate resources and strategies related to workplace mental health, psychological health and safety, occupational health and safety, and other pertinent topics with the following considerations in mind:
- Clients span all sectors and industries, from small to large businesses and organizations;
- Resource review includes media, academic literature, gray literature, and living/lived experience of mental health challenges and industry realities;
- The Workplace Programs Facilitator must continually seek out, consider, and incorporate inclusive, intersectional perspectives on the deliverables and processes of this position.
- Develop both standardized and tailored workshops for clients, from research and content writing to initial design of draft materials to be finalized by CMHA BC’s Communications & Marketing Department;
- Facilitate engaging workshops in-person (following any/all health orders and guidelines concerning COVID-19) and virtually, applying best practices for adult learners, demonstrating a high degree of professionalism;
- Contribute to the CMHA workplace branch collaborative and positive branch relations by collaborating with other facilitators and supporting shared client stewardship;
- Support the diversification of CMHA BC’s workplace education portfolio, including the development of new workshop topics and delivery formats, such as the creation of asynchronous courses;
- Write and edit plain-language educational content to complement and supplement workshop content, such as articles, website copy, workshop takeaways, and more;
- Contribute to the maintenance and quality improvement of existing workshops, including online courses;
- Collect and summarize workshop feedback, provide advice,



and make improvements on an ongoing basis;
- Contribute to accurate and timely department processes, including invoicing;
- Performs other related duties as required.

About You

- Bachelor's degree in human and/or Social Services (e.g. Social Work, Psychology, Counselling.) or higher in a relevant discipline;
- A valid class 5 driver’s license and reliable vehicle with adequate insurance;
- 3+ years demonstrated experience as an adult educator, workshop facilitator, course instructor, or similar;
- 2+ years relevant experience or a combination of experience and certifications related to psychological health and safety, occupational health and safety, leadership, and/or HR functions;
- Excellent presentation and facilitation skills (in-person and virtual) along with the ability to tailor and present program information to public and professional audiences;
- Ability to facilitate standardized training, including maintaining fidelity of scripts/trainer notes, as well as the ability to skillfully handle unexpected questions or disruptions in presentations and workshops;
- Knowledge of adult learning and engagement principles that can be applied to synchronous and asynchronous education experiences;
- Strong critical thinking skills with the ability to source information from academic research, subject matter experts (including those with living and lived experience), and other credible sources;
- Demonstrated ability to translate health information, complex ideas, and/or sensitive topics into engaging, plain-language resources for the public;
- Proficient in Microsoft Office Suite;
- Exceptional technological skills;
- Experience across learning management systems (e.g. Articulate 360, Thinkific) and web publishing platforms (e.g. Wordpress, Strapi) considered an asset;




- Some experience with Adobe Creative Suite or comparable design programs as an asset;
- Experience as a team leader, supervisor, or manager in any sector is considered an asset;
- Experience working in for-profit businesses, entrepreneurships or across multiple sectors, considered an asset;
- Mental health education/certifications and/or experience implementing workplace psychological health and safety initiatives an asset.

Our key values and principles

- Inclusive
- Proactive
- Compassionate
- Steadfast
- Collaborative

WORKING CONDITIONS

- This is a full time (37.5 hours per week), 1-year term position until October 1, 2027.
- Most work is accomplished during the usual 9am - 5pm business hours. Any overtime must be approved in advance.
- The position is based out of the Vancouver office and a hybrid position that requires working from home, working from the office, and travelling to onsite locations throughout BC for training delivery, based on operational needs.
- A valid class 5 driver’s license and reliable vehicle with adequate insurance.
- This position requires the use of a personal vehicle for work-related travel. The successful candidate must be able to travel throughout the Lower Mainland and other locations within British Columbia as operationally required.
- The Workplace Programs Facilitator is a unionized position with Health Science Professionals Bargaining Association. The hourly rate of pay is between $44.85- $56.02.

About Us

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.

We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səlilwətaʔɬ (Tsleil-Waututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located.

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📌 Workplace Programs Facilitator (Vancouver)
🏢 CMHA BC
📍 Vancouver