Shape the future of marketing at Hightouch as a Customer Success Engineer. Your role is vital in helping users maximize their data-driven campaigns through effective platform utilization.

This position requires multitasking and technical acumen, enabling you to respond proactively to customer inquiries. Collaborate cross-functionally with teams like Engineering and Marketing to ensure smooth user experiences. The ideal candidate is passionate about learning, teamwork, and delivering exceptional customer interactions.

Key Responsibilities: • Respond to user questions via multiple platforms • Collaborate with teams to enhance user engagement • Interpret API documentation for customer education • Support users in navigating SaaS tool functionalities • Participate in on-call rotations for support needs

Requirements: • At least 2 years in a customer-facing position • Technical background preferred • Basic understanding of SQL or readiness to learn • Excellent communication and interpersonal skills • Ability to thrive in a fast-changing setting

Join Hightouch to contribute to impactful marketing strategies and ensure outstanding customer journeys. #J-18808-Ljbffr

📌 Hightouch Customer Success Engineer Role (Winnipeg)
🏢 Hightouch
📍 Winnipeg