Elevate your career with mSupply as a Senior Collections Specialist, where you will take the lead in managing B2B payment collections. This role requires daily communication and follow-ups to enhance collection efficiency.
As a Senior Collections Specialist, you will be responsible for optimizing payment collection for assigned accounts. With a minimum of three years in B2B collections, your expertise in numerical aptitude and MS Office is crucial. You will handle high-volume outbound calls and emails while addressing customer billing issues and ensuring timely follow-ups.
Key Responsibilities:
• Engage in daily outbound collections through phone and email
• Maintain over 90% accounts compliance within payment timelines




• Analyze aging reports and follow up on overdue accounts
• Communicate effectively with management about customer issues
• Assist in managing the A/R inbox and operational support
Requirements:
• High school diploma or GED required
• At least 3 years of relevant collections experience
• Robust numerical analysis skills
• Proficient in MS Office tools
• Excellent communication and teamwork abilities
Harness your skills in collections at mSupply and help drive effective payment solutions and customer satisfaction.
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📌 Senior Collections Specialist at mSupply (Kitchener)
🏢 Marks Supply
📍 Kitchener