RSSD Service Desk & Incident Ops Lead (Toronto)

22 Sep

Canadian Tire Corporation

Toronto

22 Sep

Canadian Tire Corporation

Toronto

Canadian Tire Corporation, Limited (CTC) is seeking an experienced RSSD Operations leader to oversee day-to-day service delivery across store technology platforms. You will drive SLA achievement, optimize service desk staffing, and coordinate incident response with multiple teams to restore services quickly.

The role emphasizes leadership of large operational teams, ITIL governance, and stakeholder management, with focus on transforming operations and improving customer experiences across

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📌 RSSD Service Desk & Incident Ops Lead (Toronto)
🏢 Canadian Tire Corporation
📍 Toronto

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