Step into a rewarding role at Teleperformance as a Bilingual Customer Support Specialist I in Toronto. After 90 days of on-site training, you'll shift to a hybrid work setting while supporting dental clients.
As a key player in customer relations, you will handle inquiries, process orders, and offer guidance on dental products. Your dual-language proficiency in French and English will enhance client satisfaction and streamline communication within the team. Attention to detail and strong problem-solving skills are essential to thriving in this position.
Key Responsibilities:
• Manage relationships with dental offices effectively
• Process customer orders and ensure accuracy
• Respond to product FAQs and provide guidance




• Assist with billing and payment inquiries
• Document all client interactions in the CRM system
Requirements:
• Secondary school diploma or equivalent; higher education is advantageous
• 1-2 years of relevant customer service experience
• Fluent in both French and English
• Basic CRM and Microsoft Office skills
• Strong attention to detail and multitasking skills
Utilize your exceptional communication skills and customer support experience to create meaningful client experiences at Teleperformance.
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📌 Teleperformance Bilingual Customer Support Specialist (Toronto)
🏢 TP Canada
📍 Toronto