For too long, water utilities have had to manage operations through fragmented systems, siloed data, and workflows held together by institutional memory. As costs rise, teams shrink, and operational decisions demand real-time clarity, connected data is no longer a nice-to-have. It's essential. Our mission is simple: Making Water Better. Klir is the Operational Data Hub that connects water utility programs, data, and decisions into one connected operational system. It replaces fragmented tools and siloed data with a unified view of Drinking Water, Wastewater, and Industrial Pretreatment operations — giving teams the clarity, visibility, and continuity to act sooner and with more confidence. Utilities choose Klir because we combine:



A single source of truth for operational and compliance data Automated workflows that eliminate manual effort and reduce risk Insights and analytics that surface trends, issues, and optimization opportunities A modern, intuitive experience for frontline operators and executives alike Backed by Insight Partners, Bowery Capital, and Spider Capital, Klir is one of the fastest-growing companies in the digital water space — with solid product-market fit and rapidly expanding demand across North America. Role Description As a Senior Customer Success Manager , you will guide utilities through a deeply intentional, outcome-driven value realization journey. You will take ownership post-implementation, multithreading across each

📌 Senior Customer Success Manager (Toronto)
🏢 Klir Platform Europe
📍 Toronto