Be the face of the National Gallery of Canada as a Customer Experience Officer in an on-call capacity. This role prioritizes customer interactions and gallery promotion.

This on-call position requires flexibility to work days, evenings, and weekends. As the main point of contact, you will inform visitors about gallery programs and services, actively participating in revenue-generating efforts such as ticket sales. Familiarity with art history and strong customer service skills will help you excel in this role.

Key Responsibilities: • Engage with visitors to provide essential information • Promote and sell gallery programs and activities • Serve at the Group Reception Desk and Contact Centre • Respond promptly to inquiries on social media • Assist with ticket and membership sales as needed

Requirements: • A degree in art, art history, or relevant field • 2-3 years customer service background • Knowledge of database systems like Galaxy • Robust interpersonal skills and integrity • Capacity to handle customer complaints with diplomacy

Contribute your art knowledge and customer relations expertise to enhance experiences at the National Gallery in Ottawa! #J-18808-Ljbffr

📌 Customer Experience Officer On-Call Position (Montreal)
🏢 National Gallery of Canada
📍 Montreal