At IBM Software, take on an Expert Reliability Engineering role focused on incident command in multi-cloud settings. Drive improvements to enhance system reliability and incident response capabilities.This hybrid role combines deep engineering work with strategic oversight. You'll engage in hands-on projects such as improving tooling and analyzing failures while also mentoring teams in incident response. Your goal will be to enhance reliability across IBM’s Cloud services.Key Responsibilities:
- Analyze and design improvements to prevent incidents
- Oversee Rootly configurations and related integrations
- Maintain SLO/SLA standards for incident management
- Edit customer-facing incident documentation for clarity
- Coach teams through incident post-mortems and trainingRequirements:
- 10+ years in SRE or reliability-focused roles
- Cloud expertise in major platforms like AWS, GCP, Azure
- Familiarity with incident management tools like PagerDuty
- In-depth knowledge of distributed systems performance
- Solid written and verbal communication skillsJoin IBM Software to drive impactful changes in incident management and shape the future of technology reliability.#J-18808-Ljbffr

📌 Expert Reliability Engineering Role At Ibm (Toronto)
🏢 IBM
📍 Toronto