Locksmith Technician- Full Time: Burnaby, travel within Lower Mainland| $35-$45/hr + Benefits, Company Vehicle or Vehicle Allowance, and 100% paid certifications and training Position Overview Kendrix, formerly known as Citiloc is seeking a skilled and dependable Locksmith to deliver high-quality locksmithing services across commercial, residential, industrial, and institutional environments throughout the Lower Mainland.

This is a hands-on field role. The successful candidate will be responsible for the installation, servicing, repair, and troubleshooting of mechanical and high-security locking systems, while delivering exceptional customer service and representing Citiloc professionally on every job site. This position reports to the Operations Manager.

Key Responsibilities Locksmithing & Service Execution (Primary Focus)

Follow Citiloc standards, policies, and safety procedures

Install, service, repair, and maintain mechanical and electronic locking hardware

Work across commercial, residential, industrial, and institutional environments

Install and service high-security locking systems, including Medeco high-security systems

Re-key, master key, and set up keying systems

Diagnose and troubleshoot lock and door hardware issues

Install and adjust door closers, electric strikes, magnetic locks, and panic hardware

Respond to service calls in a timely and professional manner

Attend and participate in site meetings

Coordinate with other trades on active job sites

Customer Service & Site Conduct

Deliver a thorough, professional customer service experience on every job

Communicate clearly and effectively with clients, trades, and team members





Represent Citiloc professionally and maintain a positive client relationship

Documentation & Record Keeping

Complete work orders and service reports accurately

Maintain accurate keying records and system documentation

Provide clear and accurate documentation to the management team

Ad Hoc Responsibilities

Provide on-site support to field staff as required

Act as a technical resource for locksmithing and door hardware questions

Knowledge, Skills, Experience & Education

Minimum 2+ years experience in commercial, residential, industrial, and institutional locksmithing required

Proficient with Medeco high-security systems

Thorough customer service ethic

Ability to work in a team and independently

Computer and record-keeping skills

Mechanical aptitude and manual dexterity is an asset

Punctual, reliable, self-motivated, calm under pressure, and detail-oriented

Valid driver's license with clean driving record

Security Worker's License

Clean criminal record

What We Offer Comprehensive Advantages & Support

Competitive hourly wage

Full benefits package

100% paid certifications and training- we invest in your professional growth

Relocation assistance for qualified candidates outside the city or province

Growth & Career Development

Clear pathways for advancement within the company

Ongoing hands-on learning and mentorship from experienced leaders

Opportunities to move into senior, lead, or specialist roles

Inclusive & Positive Work Culture

A respectful, collaborative, and safety-first environment

A team that values diversity, inclusion, and open communication

Leadership that listens, supports, and recognizes great work

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📌 Locksmith Technician (Winnipeg)
🏢 Kendrix Technologies
📍 Winnipeg