What if you could personally impact the future of healthcare? As part of the PocketHealth team, you will enable hospitals and clinics across North America — and more importantly, empower over 3 million patients — to discover a better healthcare experience. PocketHealth automates the operational complexity of healthcare: the manual, non-clinical work that surrounds every patient visit. For more than a decade, the company has automated this work from both the provider and patient sides, building a distinct understanding of how providers operate and how patients engage in their care. Its agentic operations platform extends that expertise across the enterprise, automating non-clinical workflows end-to-end while working inside existing systems and adapting to each site’s SOPs. The result: improved capacity, financial performance and patient outcomes. PocketHealth is SOC 2 and HIPAA and PHIPA compliant, and trusted by 900+ health systems.



About the role PocketHealth is scaling its sales engineering function as demand for our products has outgrown our capacity. This role will sit alongside the Sales team to operate as a technical subject matter expert on customer/prospect calls, and to create and review the technical documentation required to keep deals moving quickly, across our full product suite. You will own the technical work that keeps deals moving day to day: customer calls, security reviews, RFP responses, statements of work and scoping documentation. The goal is that our most complex enterprise opportunities have a technical resource assigned from the early stages. You will be mentored directly by our Enterprise Architect and will grow into full ownership of a segment of the business. This is a customer-facing role from day one. Working in tandem with

📌 Solutions Engineer (Toronto)
🏢 PocketHealth
📍 Toronto