Support Operations Leader – Training & QA (Calgary)

22 Sep

Socket.dev

Calgary

22 Sep

Socket.dev

Calgary

Avetta is seeking a Manager, Support Operations to lead training, QA, knowledge management and global support processes. The role drives standardized practices across teams, oversees AI and automation initiatives, and partners with product to improve customer workflows. Hybrid work with in-office Calgary presence 3 days a week. Ideal candidate has 5+ years in call/support leadership, solid analytics, and cross-functional collaboration skills.

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📌 Support Operations Leader – Training & QA (Calgary)
🏢 Socket.dev
📍 Calgary

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