Launch your career as a Tech Support Specialist focused on technology operations in Toronto for Winter 2027. Engage in device setup, client assistance, and IT process improvement.

We are an exciting startup in alternative markets, looking for a Tech Support Specialist to enhance our team. You’ll assist with setting up devices, troubleshoot basic tech issues, and ensure efficient client onboarding. Your role will also involve documenting solutions to recurring challenges and suggesting operational improvements as we scale.

Key Responsibilities: • Set up clients' devices and email accounts • Troubleshoot user issues and guide to resolutions • Manage client onboarding and offboarding smoothly • Record recurring issues and create solution playbooks • Implement improvements to enhance tech operations

Requirements: • IT support or helpdesk experience preferred • Excellent organizational and problem-solving skills • Strong communication abilities to support clients • Willing to travel locally for assessments • Ability to thrive in evolving startup settings

Bring your IT knowledge and solutions-oriented mindset to our team-oriented team as we grow. #J-18808-Ljbffr

📌 Tech Support Specialist Winter 2027 (Winnipeg)
🏢 Royal Bank of Canada
📍 Winnipeg