22 Sep
|
Parkland
|
Calgary
Competitive Benefits. Meaningful Extras. Unmatched Value. A place where you can take your career in the direction you want to grow and go The Opportunity: Supports the organization’s disability management, employee health and wellness programs by serving as the primary intake across Canadian operations. This role provides administrative and operational support for occupational and non‑occupational disability programs, Employee Assistance Program (EAP) services, vendor coordination, invoice processing, and general HR activities. The Analyst also contributes to policy administration, employee inquiries, documentation management, and cross‑functional support within the HR team to ensure consistent, compliant, and effective service delivery. Responsibilities: Serve as the primary point of contact for all disability related inquiries from employees, leaders, and vendors. Coordinate the administration of Short Term Disability (STD), Long Term Disability (LTD), Workers’ Compensation, and leave programs. Complete and submit employer documentation and required forms to disability carriers and third party administrators. Monitor case progress,
ensure timely follow up, and maintain ongoing communication with employees, managers, and vendors. Support return to work planning, including modified duties, accommodation requests, and coordination with HR, Health & Safety and Managers. Maintain accurate and confidential case files, documentation, and records in accordance with policy, privacy legislation, and internal standards. Liaise with disability carriers, EAP provider, occupational health clinics and other health related vendors to support day to day program operations. Coordinate the exchange of information, resolve service issues, and ensure timely follow up with external partners. Maintain up to date program documentation, standard operating procedures (SOPs), and process maps to support consistent and compliant service delivery. Review and validate vendor invoices for accuracy and completeness. Reconcile charges against contracts, service usage, and employee eligibility to ensure proper billing. Prepare and submit monthly
📌 Analyst, Leaves (Calgary)
🏢 Parkland
📍 Calgary