22 Sep
|
BRP
|
Sherbrooke
Elevate your career at BRP as a Technical Expert for Snowmobile Product Support. In this vital role, you will identify quality issues and collaborate for continuous improvement in after-sales service.This position requires a minimum of 5 years in a technical capacity and involves working with product performance and quality teams. You will monitor product quality concerns, analyze trends, and provide critical feedback to enhance customer experiences. Robust problem-solving and communication skills are key to success in this role.Key Responsibilities:
- Serve as a technical point of contact for dealers
- Coordinate and analyze dealer quality reports
- Collaborate with teams for product improvement
- Develop technical guides and service documentation
- Share insights and best practices with aftersales teamsRequirements:
- 5+ years of relevant experience in a technical position
- Experience in quality or aftersales operations
- Strong analytical and problem-solving skills
- Proven ability to manage multiple projects
- Excellent written and verbal communication skillsDrive impactful changes in product support and enhance dealer satisfaction with BRP.#J-18808-Ljbffr
📌 Technical Expert For Snowmobile Support (Sherbrooke)
🏢 BRP
📍 Sherbrooke