Customer Success Lead — AI-Powered Payments & CX (Ontario)

22 Sep

Headstrong Canada

Ontario

22 Sep

Headstrong Canada

Ontario

Genpact is seeking a Front Line Manager - S&M; - Customer Success to lead operations across distributor chargeback processing, rebates, and settlements. You will ensure accuracy, compliance, and timely responses to customer and vendor inquiries while coordinating with internal teams for productive resolution.
Role emphasizes service quality, stakeholder updates, and ongoing process improvements within a dynamic, AI-driven environment.

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📌 Customer Success Lead — AI-Powered Payments & CX (Ontario)
🏢 Headstrong Canada
📍 Ontario

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